thirdlove.com/returns

All eligible U.S. returns and exchanges are free within 60 days of purchase. Products must have original tags attached and we only accept underwear in unworn condition, with original tags and stickers, in its unopened original polybag. *Different return policies apply to our Try Before You Buy (TBB) program.

How do I return an online order?

Most businesses with an online store have a return policy in place.

Read the store’s return policy. Before you purchase anything, carefully read through the store’s policy about how to return something you ordered online. Keep the original packaging. Take photos of any damage or defects. Start the return process ASAP.

Is ThirdLove a US company?

ThirdLove is an American lingerie company founded by Heidi Zak and her husband David Spector in 2013. The brand is known for marketing body positivity and offering size-inclusive bras and half-cup sizes. The company produces bras in 78 different sizes.

How long is ThirdLove shipping?

Delivery in 3-5 business days (3-7 business days for Alaska and Hawaii.) Orders are sent via FedEx, Monday-Friday.

How do I contact ThirdLove?

We are available 6am-9pm daily by live chat, by phone at 866-205-6833, via text at 415-692-0089, or email us at !

Where is ThirdLove located?

ThirdLove is headquartered in San Francisco, CA and has 4 office locations across 3 countries.

How do I return a package item?

Get Your Package Ready
Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You’ll need to know the dimensions and weight of your box.

How do you return clothes to a package?

Ensure that the box is adequate to hold the weight of the garments you’re mailing. Use bubble wrap or other suitable packing material to prevent the clothing from sliding around in transit. Then securely tape the mailer or box, making sure you have placed any paperwork inside first.

How do I create a return label?

3 steps to creating a return label
Step 1: Choose a shipping carrier and mail class. When creating your own return label, you’ll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business’s return address. Step 3: Pay for postage.

Who is the owner of ThirdLove?

Heidi Zak – Co-Founder & CEO – ThirdLove | LinkedIn.

Why is it called ThirdLove?

For Thirdlove, the company, the product, and the name, started with the idea that for too long, women were forced to choose between two options when it came to bras: over-the-top sexy, and unflattering modesty – neither one looked great. And so, she created a third option.

Why is the company called ThirdLove?

Where did the name ThirdLove come from? When a woman truly loves an item of clothing, it’s because it hits all three points — style, fit and feel (comfort). We strive to do that with each and every bra, which is why we named the company “ThirdLove.”

Is ThirdLove a Canadian company?

Based in San Francisco ThirdLove has everything from European inspired lace bras, memory foam push up styles and even wireless styles.

Is there a bra size?

Bra sizes are made up of two components: An even number that represents the band size (32, 34, 36, etc.), and a letter that indicates the cup size (A, B, C, etc.) determined by the size of the breast itself.

Does ThirdLove ship to UK?

Once you’ve set up your US or UK shipping address and clicked through a cash-back website, you’re ready to make your Thirdlove purchase. Just visit the Thirdlove website and place your order. It’s that simple, so just follow this 3-step process and enjoy your Thirdlove online shopping spree!

Does ThirdLove ship to Australia?

In its most recent campaign, ThirdLove hired 78 real women of various sizes, ethnicities, identities and sexualities to represent everything it stands for. Shipping is available to Australia for $25 AUD.

Why does my bra wires pop out?

If the band size is too tight then the underwires are placed under pressure and may poke out the front overtime. Alternatively if the band is too large and moving around the body, this friction wears down the casing or underwire channelling and this can create a hole for the wire to pop out.

How do I delete my ThirdLove account?

If at any point you wish for ThirdLove to delete all information about you, please submit your request to . To comply with your request, we may ask you to verify your identity, including by the provision to us of a physical mailing address.